Here we answer some of the most frequently asked questions on electric bikes (e-bikes)

GENERAL

Do I need a licence to ride an electric bike?

No. In the UK you must be over 14 years old to ride an electric bike however you don’t need a licence, tax or registration.

 

Are electric bikes road legal?

EAPC Rules: Electrically Assisted Pedal Cycle
EAPC rules on bike requirements state that:
The bike must have pedals and the rider must be able to use the pedals to propel it.
The electric motor should not be able to propel the bike when it is travelling more than 15.5mph (25 km/h).
The motor should not have a maximum power output of more than 250 watts.
EAPC approved e-bikes must also have a device which shows both:
The power output or manufacturer of the motor.
The battery voltage or maximum speed of the bike.
If the electric bike has a motor output exceeding 250w and speed assistance exceeding 15.5mph, this means it cannot be used on UK public roads without first obtaining type approval, insurance, tax, displaying a number plate and undergoing an MOT.
In the UK, only e-bikes that comply with EAPC Regulations can be used on UK public roads without tax, insurance or registration.
You can find out more about EAPC Regulations here: https://www.gov.uk/electric-bike-rules.
If you purchase this eBike, it can only be used off-road on private land unless you obtain type approval, insurance, tax, display a number plate and an MOT. For the avoidance of doubt, you will be responsible for obtaining such type approval, insurance, tax, registration and MOT.

Do I need insurance for my electric bike?

No, legally you are not required to be insured to ride an electric bike.
However, we would recommend that you are insured so that you are covered from theft and accidental damage.

 

Orders and Payments

 

How do I cancel my order?

Please contact our team on info@spherecycles.co.uk as soon as possible after your purchase to cancel your order. Orders cancelled before leaving the manufacturer can be refunded free or charge. Your order will be subject to fees if you cancel after the item has been dispatched. Refunds can only be issued to the payment method in which you placed the order with.

 

I've not received an order confirmation?

If you have not received your order confirmation email, firstly check your junk/spam folder as sometimes they can end up in there. If you still can't see it, email us on info@spherecycles.co.uk and we will rectify this for you.

 

What payment methods do you accept?

We accept PayPal and all credit and debit cards.